Terms of use
Last updated:
These terms apply to the beeqr.gr website and to the properties that use the BeeQR service.
Who we are
BeeQR is a service of BeeDigital (Michalis Koulouras & Stefanos Patelis), El. Venizelou 161, Malia, Crete, Greece. Phone +30 2817 001168, email info@beedigital.gr.
What the service is
BeeQR gives each property a guide for its guests that opens from a QR code or a link, with no app. Depending on the package it includes menus, orders and requests to reception, and check-in before arrival.
Guests pay at the property. The service takes no card payments and does not connect to a PMS or channel manager.
Packages and prices
The packages and prices are the ones shown on beeqr.gr. A season runs April to October: 7 months for the price of 6. Year-round: 12 months for the price of 10.
Before setup we agree the package, the price and the start date with you in writing.
What we do
We set up your guide: we add your texts, menus and rooms and hand you QR files for every room. Translation is automatic, and you can correct any line.
We keep the service running. Every order and request is saved first and the alert goes out after, so a late email does not lose a request. We cannot promise that the service will never stop.
What you do
You make sure what your guide shows is correct: prices, hours, allergens, phone numbers. Orders are an agreement between you and the guest. We sell nothing to your guests.
You keep your staff passwords safe and tell us when someone leaves, so we can close their account.
You are responsible for your guests’ data. The guide comes with a privacy notice, asks for consent before keeping contact details, and gives you data export and erasure. You use contact details only as the guest agreed.
Guest data
We process your guests’ data only on your behalf and only to run the service. What we keep, where and for how long is set out in the privacy policy.
Content and software
Your texts, photos and menus stay yours. You allow us to show them in your guide and to translate them. The BeeQR software belongs to us.
When the agreement ends
When the agreement ends, your guide stops being shown. Before that, you can export the guest details you need.
After that we delete the property and guest data, apart from what we must keep for tax purposes.
Law
These terms are governed by Greek law. The courts of Heraklion have jurisdiction over any dispute.
Changes
If we change these terms, we update this page and the date at the top, and we tell you before the changes apply.